What does SquareTrade insurance cover?
Your mobile device is covered for all of life’s accidents, plus mechanical and electrical failures from normal use after the manufacturer’s warranty expires.
- Battery Failure
- Touch Screen Failure
- Wi-fi Failure
- Charging Port Failure
- Speaker and Sound Failure
- Liquid Damage
- Cracked Screen (You can make unlimited screen repair claims!)
- Cracked back panel that affects device functionality
- Theft and loss (with the Full Cover policy)
Next day exchange
File a claim here
If your claim is approved before 8.30 pm Monday to Friday or 2.30pm on Saturdays, you will receive a replacement device the next business day, anywhere in the UK, EU and US. (Note some areas may have longer shipping times).
- Faster service - phone is usually replaced the next business day
- Replacement phone delivered anywhere in the UK, EU and US
Same-day exchange (Greater London only)
Receive a replacement the same business day when your claim is approved before 12pm.
- Fast service—phone is replaced on the same business day
- * The service is not available for customers with a screen-only protection.
File a claim at SquareTrade.uk
For claims approved before 8.30pm Monday to Friday or 2.30pm on Saturdays, you will receive a pre-paid shipping label that you can use to ship the broken phone to SquareTrade's certified repair center, where it will be fixed and returned to you within 48 hours.
- Keep your own device
- Convenient and free shipping and delivery service
SquareTrade Go* (availability dependent on your location)
An authorized repair technician comes to you and repairs your phone wherever you are.
- You pick the time and place
- Repairs usually done in under an hour
* Screen repairs only
* For 3UK customer only