Contact Us

For Three customers: To file a claim, click here.

To cancel your protection plan:
For Three customers, you can cancel your policy by calling 0333 338 1067 (standard call charges apply) between 08.00 UK time and 21.00 UK time Monday to Friday, or 08.00 UK time to 18.00 UK time on Saturday and Sunday.

For Amazon customers:

  • Log in to your Amazon account
  • Click on "Accounts and Lists"
  • Scroll down to the Memberships and Subscriptions section and click on the "Memberships and Subscriptions" link
  • Select "Manage your subscription" and you can cancel under "Advanced Settings"

For customer service:
Customer service for Three Insurance, please call us on 441312033074

Customer service for Amazon customers with a plan bought after October 8th 2018, please call us on +44 203 936 5381

Any another Customer, please call us on +020 3514 2354

SquareTrade Europe headquarters:
5 Golden Square
United Kingdom

Please do not send your warrantied items to this address. SquareTrade is not responsible for items shipped to this location and we cannot process claims at this address.

Map of Locations in EU